Overview
The ANALYTICS MONTHLY LIC, WANGIRI, UP TO 25M EVENTS PER DAY, SOLD IN BLOCKS OF 10K is an essential analytics license designed to empower Australian businesses with advanced call event monitoring and reporting capabilities. With local stock availability and nationwide delivery through TECHOM Systems, organisations can quickly access this scalable solution to enhance their telephony analytics. This product supports high-volume event tracking, making it ideal for enterprises leveraging Unified Communications platforms to optimise operational efficiency and customer engagement. For those seeking an affordable and reliable analytics tool, purchasing from Ribbon ensures seamless integration and ongoing support.
Key Advantages
- Supports up to 25 million call events per day, accommodating large-scale enterprise environments.
- Sold in flexible blocks of 10,000 events, allowing businesses to scale analytics usage according to demand.
- Enables detailed wangiri (missed call) analytics to improve customer callback strategies and reduce lost opportunities.
- Local stock and fast nationwide delivery through TECHOM Systems ensures minimal downtime and rapid deployment.
- Integrates seamlessly with existing Unified Communications infrastructure for enhanced visibility.
Considerations
- Requires compatible telephony systems capable of generating and exporting wangiri event data.
- Licensing is based on event volume blocks; accurate forecasting of call traffic is necessary to optimise costs.
- Implementation may require coordination with IT teams to ensure proper data ingestion and analytics setup.
Detailed Insights
- Designed to handle high-volume call event data, this license supports detailed analytics for missed calls, enabling businesses to identify patterns and improve customer response times.
- By analysing wangiri events, organisations can reduce unnecessary callbacks, saving time and operational costs while enhancing customer satisfaction.
- Scalable licensing blocks allow businesses to align analytics capacity with growth, ensuring value for money without overprovisioning.
- Integration with Microsoft Teams and other telephony platforms is supported, providing a unified view of communication metrics.
- Robust reporting capabilities empower IT managers and procurement teams to make data-driven decisions that improve workforce productivity and customer engagement.
Design And Feel
The product is a software license delivered digitally, designed for seamless integration into existing telephony and analytics platforms. Its modular licensing approach offers flexibility and ease of management, with no physical hardware required. The solution’s design focuses on scalability and reliability, ensuring consistent performance even under heavy call volumes.
Final Thoughts
Australian businesses looking to enhance their telephony analytics should consider purchasing this license from TECHOM Systems for its local stock availability, expert support, and fast nationwide delivery. This offering from Ribbon delivers excellent ROI by enabling detailed wangiri event tracking that drives operational efficiency and customer satisfaction. For procurement teams and IT managers, it represents an affordable, scalable, and reliable analytics solution tailored to the demands of modern workplaces.
Disclaimer
Disclaimer : Product specifications and details are sourced from the manufacturer and third-party data. While we strive for accuracy, occasional errors may occur. Please contact TECHOM Systems to confirm details before purchase.
