Overview
The ADDS CALL RECORDING (SIPREC) SERVICES TO 10 SIP SESSIONS PREVIOUSLY LICENSED TO AN ON PREMISES-BASED SBC SWE EDGE INSTANCE. SERVICES LIMITED TO SYSTEM PERFORMANCE CAPABILITIES. is an essential upgrade for Australian businesses seeking reliable call recording capabilities integrated with their existing SBC SWE Edge infrastructure. With local stock and nationwide delivery through TECHOM Systems, organisations can quickly enhance compliance, quality assurance, and operational transparency. This offering from Ribbon ensures seamless integration with your current setup, delivering value for money and peace of mind with fast deployment.
Key Advantages
- Enables call recording on up to 10 SIP sessions, enhancing compliance and audit capabilities.
- Optimised for on-premises SBC SWE Edge instances, ensuring minimal latency and high reliability.
- Supports SIPREC protocol for standardised, interoperable call recording across platforms.
- Locally stocked by TECHOM Systems with nationwide delivery, reducing lead times.
- Improves operational oversight and customer service quality through recorded session analysis.
Considerations
- Services are limited to system performance capabilities; ensure your SBC SWE Edge instance can support the additional load.
- Requires prior licensing of 10 SIP sessions on the on-premises SBC SWE Edge instance.
- Proper configuration and integration with existing Unified Communications infrastructure is necessary for optimal performance.
Detailed Insights
- Utilises SIPREC (Session Initiation Protocol Recording) standard to capture and store call data efficiently.
- Designed to complement Unified Communications environments, enhancing collaboration and compliance workflows.
- Supports scalable deployment, allowing businesses to expand call recording capabilities as operational needs grow.
- Integrates seamlessly with Microsoft Teams environments when combined with compatible SBC solutions, supporting hybrid work models.
- Offers robust security features aligned with Harmony Endpoint Security principles to protect recorded data.
Design And Feel
This service license is a software-based enhancement designed to integrate smoothly with your existing SBC SWE Edge instance. It maintains the clean, efficient architecture Ribbon is known for, ensuring minimal impact on system resources. The solution is engineered for reliability and ease of management, fitting naturally into your enterprise-grade communications infrastructure without adding complexity.
Final Thoughts
Australian businesses looking to enhance their call recording capabilities should consider purchasing this affordable and reliable service from TECHOM Systems. With local stock, expert support, and nationwide delivery, you gain a trusted partner for your communications infrastructure. Secure a quick quote today and invest in a solution that delivers measurable ROI and supports your organisation’s compliance and operational goals.
Disclaimer
Disclaimer : Product specifications and details are sourced from the manufacturer and third-party data. While we strive for accuracy, occasional errors may occur. Please contact TECHOM Systems to confirm details before purchase.
