Privacy Policy
Our Commitment to Privacy
Last Updated – 01-09-2025
Welcome to shop.techomsystems.com.au, the official TECHOM Systems Shop. We value your privacy and are dedicated to keeping your personal information secure. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
By using our website, you’re agreeing to the terms in this policy. Please take a moment to read it through. If you’re not comfortable with any part of it, we suggest you not use our services.
Information We Collect
We collect the following types of information when you interact with our website.
- Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, phone number and billing/shipping address.
- Payment Information: We collect payment details (such as credit card information) to process your transactions securely.
- Account Information: If you create an account with us, we collect your username, password and any other relevant information for account management.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, device information and activity on our site.
How We Use Your Information
We use the information we collect for the following purposes-
- Processing Orders: To fulfill your orders and deliver the products you’ve purchased.
- Customer Support: To assist you with any inquiries or issues regarding your order or account.
- Communication: To send you updates, newsletters, promotional offers, or any important information about your orders or our products (you can opt out at any time).
- Website Improvement: To analyze how our website is used and improve user experience.
Sharing Your Information
We value your privacy and will never sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers in the following instances-
- Payment Processing: We may share your payment information with secure payment gateways to complete transactions.
- Shipping and Delivery: We share your shipping address with delivery services to ensure that your order reaches you.
- Analytics and Marketing: We work with third-party tools to analyze website performance and improve marketing efforts. These partners may have limited access to your data.
Data Security
We use a variety of security measures to protect your personal information, including encryption technologies and secure payment gateways. However, no online service can guarantee 100% security. We strive to maintain the highest level of protection, but please understand that there is always some level of risk when transmitting information over the internet.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience. These technologies help us understand how you use our website, making it easier for you to navigate. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of the website.
Your Rights
You have several rights when it comes to your personal information:
- Access: You can request access to the information we hold about you.
- Correction: You can update or correct any inaccurate or incomplete data we have.
- Deletion: You can request the deletion of your data (with some exceptions, such as legal obligations).
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
To exercise these rights, please contact us at hello@techomsystems.com.au.
Links to Third-Party Websites
Our website may contain links to other websites for your convenience. We are not responsible for the privacy practices of these third-party sites, so we recommend you review their privacy policies if you visit them.
Children’s Privacy
Our services are not intended for children under 15 years of age and we do not knowingly collect personal data from children. If we find that we have inadvertently collected data from a child under 13, we will take immediate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page and the effective date will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to contact us-
TECHOM Systems
470 St Kilda Road,
Melbourne, VIC 3004, Australia
Thank you for trusting TECHOM Systems. We are committed to maintaining your privacy and providing a safe online shopping experience.