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Ribbon – Partner Support Enterprise, 24×7 RTS, NBD Hardware Ship, SBC 5K/7K

RIBBON PARTNER SUPPORTING ENTERPRISE offers reliable 24×7 support with next-business-day hardware replacement and software downloads, ensuring seamless hybrid work for Australian enterprises.

  • 24×7 round-the-clock technical support
  • Next business day replacement hardware shipped from local stock
  • Access to latest software downloads
  • Compatible with SBC 5K and 7K SKU models

Stock: 1 in stock

Item No: 354017
SKU: SRV-PC-PRM-B-E-Q
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    Overview

    The RIBBON PARTNER SUPPORTING ENTERPRISE, 24X7 RTS, NBD REPL HW SHIP, SW DOWNLOADS, SBC 5K 7K is an essential service offering designed to empower Australian businesses with reliable, round-the-clock support for their critical communications infrastructure. Backed by TECHOM Systems local stock and nationwide delivery, this service ensures minimal downtime and maximised operational efficiency. Whether your organisation relies on advanced session border controllers or unified communications platforms, purchasing this affordable Ribbon service guarantees swift hardware replacement and seamless software updates to keep your enterprise running smoothly.

    Key Advantages

    • 24×7 Return to Service (RTS) support ensures continuous operational uptime for mission-critical systems.
    • Next Business Day (NBD) replacement hardware shipping minimises disruption and accelerates recovery.
    • Access to the latest software downloads keeps your systems secure and up to date.
    • Supports Ribbon SBC 5000 and 7000 series, optimising session border control for secure and reliable communications.
    • Local availability through TECHOM Systems guarantees fast delivery and expert assistance across Australia.

    Considerations

    • Requires existing Ribbon SBC 5K or 7K hardware to fully leverage the service benefits.
    • Service activation and management may require coordination with your IT team or service provider.
    • Software updates should be scheduled to align with business hours to avoid operational impact.

    Detailed Insights

    • Provides comprehensive hardware support with rapid dispatch of replacement units, reducing mean time to repair (MTTR).
    • Software downloads include critical patches and feature enhancements, supporting compliance and security standards.
    • Ideal for enterprises leveraging Unified Communications solutions, ensuring seamless integration and performance.
    • Enhances ROI by protecting your investment in Ribbon infrastructure through proactive maintenance and support.
    • Supports hybrid work environments by maintaining secure and reliable connectivity for remote and on-site teams.

    Design And Feel

    The service package is designed to complement Ribbon’s robust hardware, known for its industrial-grade build and reliability. The support offering reflects the brand’s commitment to enterprise-grade quality, ensuring peace of mind with professional, responsive assistance. Its streamlined process for hardware replacement and software updates is user-friendly, minimising administrative overhead for IT teams.

    Final Thoughts

    Australian businesses seeking value for money and dependable support should consider a quick quote to purchase this Ribbon service through TECHOM Systems. With local stock, expert knowledge, and nationwide delivery, TECHOM Systems is the trusted partner to keep your communications infrastructure resilient and future-ready.

    Disclaimer

    Disclaimer : Product specifications and details are sourced from the manufacturer and third-party data. While we strive for accuracy, occasional errors may occur. Please contact TECHOM Systems to confirm details before purchase.

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